Virgin Media Contact Number – Calls cost 13p/min plus standard access charge. Alternatively you can use their own local-rate contact number 0345 454 1111. This may may cost more or less depending on the rates set by your landline or mobile phone provider.
If you are a mobile user you can click on the following link to call Virgin Media from your phone – 08717 890560
About Virgin Media
Virgin Media Limited is a British company which provides landline, mobile, broadband and television services businesses and households throughout the UK. It is most well known for it’s fibre-optic broadband connections which are the fastest in the country. Virgin Media has it’s headquarters in Hook, Hampshire, United Kingdom.
Virgin Media was formed in 2006 as a result of a merger between NTL and Telewest, which was named NTL:Telewest. Later that year in July the company purchased the Virgin Mobile UK company and adopted it’s name through a licensing deal with the SEO of Virgin – Richard Branson. Virgin Media was the first “quadruple-play” media company in the United Kingdom offering television, internet, mobile phone and fixed-line telephone services.
Virgin Media is unique in the fact that it owns and maintains it’s own fibre-optic cable network in the United Kingdom which is entirely separate to the BT network that other internet service providers use currently. As a result of this they have a lower area of coverage but are able to provide much faster speeds. Virgin Media currently has around 5 million broadband customers in the UK but it’s services can reach an additional 10 million homes and it’s fibre-optic broadband network is also increasing in terms of network coverage and the speed it offers. Virgin Media supplies around 4 million household television services along with around 4 million landline phone connections & 3 million mobile network customers.
Check out the info-graphic below for some details on all of Virgins current broadband plans:
Virgin Media also publishes their stability and connectivity statistics, you can see these below:
Virgin Media Customer Services – 08717 890560
You can contact Virgin Media’s fantastic customer support team by calling their general enquiries contact number on 08717 890560. By calling this number you will be put in touch with a Virgin Customer Support representative who will do their best to assist you with any issues that you have and answer any questions related to their services. They will be able to help you with any technical help or provide additional information about any of their landline, mobile, broadband or television packages. The 08717 890560 phone line is also used to change details on your Virgin Media account including your name, address or payment information, you will also be able to upgrade, downgrade or otherwise alter your Virgin Media package.
If you are facing issues with your broadband, landline, television or mobile you should ring this number and explain your issue. They will run basic diagnostics on your connection to try and find a fault, if they find a fault they will raise it to an engineer who will resolve the fault. If they cannot find the fault they will raise it to one of their specialists who will investigate it further.
This customer service number is available from 8am to midnight everyday, 7 days a week including most public holidays. Alternative you can ring 0345 454 1111 which is a local-rate contact number which may be more or less depending on the rates set by your mobile or landline network provider.
Virgin Media Official Website
You can get additional information about Virgin Media including including the latest information on their landline, mobile, broadband and television packages check out their official website at the following link – Virgin Media Official Website
To contact Virgin Media you can also send them an email using their online form which can be found here – Virgin Media Email Form
Virgin Media Postal Address
If you wish to send a letter to Virgin Media you can by writing to the following address:
Virgin Media Head Office
Bartley Wood Business Park
When writing to Virgin Media make sure to include contact information so they are able to get back to you.
Virgin Media Complaints
If you have a complaint about any of the services that Virgin Media offer you can write to them at the following address:
PO Box 333
Alternatively you can email them using their online form which can be found here – Virgin Media Email Form
Virgin Media Social Media Accounts
You can also contact Virgin Media through their social media accounts on Facebook, Twitter, Instagram & Linkedin, you can also see some of their fantastic videos on Youtube.
Virgin Media Facebook Account
Virgin Media Twitter Account
Virgin Media Instagram Account
Virgin Media LinkedIn Account
Virgin Media Youtube Account
Check out our favourite video from them below in which features Usain Bolt:
Alternative Virgin Media Contact Information
|Address||Communications House, Bartley Wood Business Park, Bartley Way Hook, RG27 9UP|
| Tech Support ||0345 454 1111|
|Complaints||0345 600 0789|
|Billing enquiries||0800 064 3777|
Alternative Virgin Media Contact Phone Numbers(0800, 0344, 0870, 0333,0843)
|Moving Home Enquiries Number ||0345 141 0111|
|Virgin Media General Enquiries / Sales / Customer Service||0870 183 0605 / 0800 052 0422|
|Virgin Media Make a Bill Payment||0800 064 3777|
|Virgin Media Mobile Enquiries||0345 600 0789|
|Virgin Media Troubleshooting / Account Services||0345 454 1111|